Service Repair Request

For all device repairs, please fill out the DATE, SERIAL NUMBER, DETAILED PROBLEM DESCRIPTION, BATTERY and CUSTOMER INFORMATION sections on the SERVICE REQUEST FORM (PDF).

Package the device, including charger and a copy of the Service Request Form, in its original boxes or comparable boxing.   

Ship the device with charger and form to Biomedical Services at 4001 S. Decatur Bl., #37-349 Las Vegas, NV 89103

Repairs require 2-4 weeks time for return and cost on average $100-990.00 plus shipping.

Repair costs can be paid with check or credit card to Intelligent Bioenergetics, Inc. prior to the device being returned.

Repairs of older model devices, devices that have been tampered with or devices with extreme damage will be more expensive.

Repair service is NOT available during the months of December and June.

Regarding saving money on UPS or FEDEx shipping insurance, you many not need to add any additional insurance over the cost of the average repair.  This is at your discretion.

For further information, please contact our offices at (858) 539-6111.